// HACHIMAN PC
Shipping & Returns
Every Hachiman PC is carefully assembled, tested, and packaged before leaving our facility.
01 // Shipping Policy
Handling Time
Ships within 1–2 business days after payment is confirmed
Cut-Off Time
Before 2:00 PM PT (Mon–Fri) for same-day processing
Coverage
48 Continental US, Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands
Shipping Methods
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping Continental 48 states only |
3–7 days depending on destination | FREE |
| Expedited Shipping Required for AK, HI & U.S. Territories |
3 Day Select / 3 business days | Varies |
Estimated Transit Times
Standard shipping from California to the continental 48 states typically takes 3–7 business days, depending on the destination. Transit times generally increase with distance. (Alaska, Hawaii & U.S. Territories ship via Expedited — see above.)
1–3 business days (e.g., Nevada, Oregon).
3–4 business days (e.g., Texas, Colorado).
5–6 business days (e.g., New York, Florida).
Ship via Expedited (3 Day Select) — additional fee applies.
Delivery Time Estimates by State
For a more specific breakdown, transit times from a California origin to these select destinations are as follows:
| Transit Time | States |
|---|---|
| 1–2 Days | NV, OR, AZ |
| 3 Days | UT, WA, ID, MT, WY |
| 4 Days | NM, CO, ND, SD, NE, KS, OK, TX, MN |
| 5 Days | IA, MO, AR, LA, WI, IL, MI, MS, TN, KY |
| 6 Days |
Eastern statesAL, CT, DE, FL, GA, IN, ME, MD, MA, NH, NJ, NY, NC, OH, PA, RI, SC, VT, VA, WV |
Tracking — Once shipped, you'll receive an email with tracking information.
Carriers — Orders may ship via UPS or USPS. Some orders may arrive in multiple shipments.
Processing — Orders are processed Monday–Friday; no weekend or holiday delivery. We can't control transit time once a package is handed to the carrier.
Alaska, Hawaii & U.S. Territories — Free shipping covers the continental 48 states only. Shipments to Alaska, Hawaii & other U.S. Territories (Guam, Puerto Rico, U.S. Virgin Islands) require Expedited shipping and incur an additional fee; Expedited is the only method offered for these locations.
Carrier Selection — We reserve the right to choose the shipping carrier. This may affect rural areas not served by a specific carrier.
No International Shipping — We do not ship outside the United States at this time.
02 // Return Policy
Because every Hachiman PC is a prebuilt system, returns are handled more strictly than component-only purchases.
Direct Orders (HachimanPC.com)
Systems may be returned within 30 days of delivery.
Full refund, no restocking fee.
Subject to a 15% restocking fee after inspection.
Customer responsibility unless warranty-covered or our error.
Refunds are issued to the original payment method after the system is received, inspected, and tested. For defective systems or warranty-covered issues, please see our Warranty Policy.
Purchases from Authorized Retailers
If purchased from an authorized retailer (Platinum Micro, AAAwave, Amazon under our seller accounts, etc.):
- The retailer's return/refund policy applies
- Hachiman PC warranty service still applies and is handled directly by us (see Warranty Policy)
03 // Exchanges & Warranty Repairs
If your system arrives defective or develops a covered issue during the warranty period, please refer to our Warranty Policy page.
- Approved warranty claims are not subject to restocking fees
- Warranty service includes repair or replacement of defective parts — not full refunds beyond the 30-day return window
04 // Return Address
15815 Monte Street, Ste #102
Sylmar, CA 91342
Toll Free: 1-844-572-9023
05 // Authorized Retailers
For your protection, only purchases made directly from HachimanPC.com or our authorized retailer accounts are eligible for warranty coverage.
Our official authorized retailers include:
- Platinum Micro
- AAAwave
- Select listings on Amazon and other marketplaces sold under these accounts
Forged for War. Built for Victory. Delivered with Care.