FAQs & Knowledge Base

What payment options are accepted? How do I cancel my order? Can I update the email address on my Hachiman PC account? Order Confirmation Email Refunds Can I get a price breakdown of all the parts in my build?

Hachiman PC Holidays

Hachiman PC Return Policy Packing Instructions Registering Retail Systems for RMA

Where does Hachiman PC ship to? Why is there no movement on my package? Shipment Received Damaged How long does shipping take?

Reinstalling Windows Drive Not Found Poor Wi-Fi and/or Bluetooth Signal Accessing the BIOS and Boot Menu Does my liquid cooler require regular maintenance? Blue Screens and Crashing Cooler Making Noises How Do I Increase My FPS (Frames Per Second)? Why Am I Getting Low FPS in Games? What is Overclocking? Proper Cooler Mounting Secondary Drive Is Not Being Seen in Windows Where Is My SSD? Testing RAM Sticks How to Create a Bootable Windows Installation USB Locating the Windows Product Key

Standard Desktop Warranty What warranty covers my system? Do you offer support beyond the warranty? Can I extend or upgrade the warranty? If a part is repaired or replaced under warranty, is it covered for a new period? What is not covered by the warranty? What happens after the warranty period expires?