Frequently Asked Questions
All the answers you seek are in the Hachiman archives.
Ordering & Website
General Information
Returns & Exchanges
Shipping & Delivery
Troubleshooting & Maintenance
- Reinstalling Windows
- Drive Not Found
- Poor Wi-Fi and/or Bluetooth Signal
- Accessing the BIOS and Boot Menu
- Does my liquid cooler require regular maintenance?
- Blue Screens and Crashing
- Cooler Making Noises
- How Do I Increase My FPS (Frames Per Second)?
- Why Am I Getting Low FPS in Games?
- What is Overclocking?
- Proper Cooler Mounting
- Secondary Drive Is Not Being Seen in Windows
- Where Is My SSD?
- Testing RAM Sticks
- How to Create a Bootable Windows Installation USB
- Locating the Windows Product Key
Warranty & Policy
- Standard Desktop Warranty
- What warranty covers my system?
- Do you offer support beyond the warranty?
- Can I extend or upgrade the warranty?
- If a part is repaired or replaced under warranty, is it covered for a new period?
- What is not covered by the warranty?
- What happens after the warranty period expires?
- Packing Instructions
